TERMS & CONDITIONS
A. GENERAL TERMS
1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.
3. For any further assistance, please email FRHelp@frasersproperty.com.
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app which allow FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 11 Frasers Property Singapore (FPS) malls. Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
2. Membership is FREE. Singapore residents and tourists from India, Indonesia, Malaysia or Thailand
aged 18 and above may register as a Member via the FRx app or through Customer Service at any of FPS malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, a verified mobile number and such other information as may be required from time to time.
3. For verification purposes, the applicant will be required to perform a one-time verification of their mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.
4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found at www.FrasersExperience.com.
5. For rewards, please see “C. Redemption”.
C. REDEMPTION
1. Frasers Experience (FRx) members enjoy these instant rewards:
FRx members' exclusive
1 & 2 August 2026
- Complimentary muah chee is limited to 1 redemption per FRx member per day on a first-come, first-served basis and while stocks last, from 2pm. Simply present your FRx QR Code at the muah chee booth at L1 Atrium to redeem.
- Minimum spend of $60 in a single transaction at any participating FRx stores on 1 & 2 August 2026.
- $10 F&B Voucher is limited to 1 redemption per FRx member per day on a first-come, first-served basis and while stocks last. Present your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at Concierge, Level 3 to redeem.
- All items issued are non-exchangeable, non-transferable, and not redeemable for cash or other items.
Customised iron-on pouch
8 & 9 August 2026
- Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
- Minimum spend of $20 in a single transaction at any participating FRx stores.
- Present your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at Concierge, Level 3 to redeem.
- Qualifying spend must be scanned to the same FRx account.
- Limited to the first 150 redemptions per day, on a first-come, first-served basis and while stocks last.
- Last redemption at 730pm daily.
D. OTHERS
1. All other terms and conditions pertaining to the FRx Programme applies. For more information, please visit www.FrasersExperience.com.
2. In the event of any dispute, decisions made by the Management of The Centrepoint will be final and no
correspondence will be entertained.
3. Information is correct at the time of publishing. The Management of The Centrepoint reserves the right to
change the Terms and Conditions as it deems fit without prior notice.