Dive into a more sustainable future with Hougang Mall, Tiong Bahru Plaza, The Centrepoint, and Waterway Point from 28 March to 27 April 2025. Join us for a fun-filled experience as we ride the wave of change, promoting waste reduction, eco-friendly practices, and a cleaner tomorrow through interactive activities and exciting promotions.

Dive Into Rewards
28 March to 27 April 2025

Updated as of 3 April 2025, 1.33pm: Sui Bottles are fully redeemed at Tiong Bahru Plaza.

Make a sustainable switch! Spend $100 at participating FRx stores and redeem Mamashop's eco-lifestyle products, designed to minimize single-use plastic in your everyday life.

Dive Into Sustainability Eco Event
7 to 27 April 2025

Join us at our Eco Event - a fun-filled celebration across our malls, as we dive into sustainability and strive to make a positive impact on our planet! This exciting event is packed with various activities and events, including our "Save the Ocean" mission, interactive workshops, and more!

Save The Ocean Mission

Take part in the mission and make a wave of change. Complete all three mission booths to receive $5 FRx Gift Card. Here’s how to take part:

• Spend $30 in a single transaction at participating FRx stores to receive a Mission Card.
• Complete all three missions at the eco event.
• Redeem a $5 FRx Gift Card with your completed Mission Card.

Sea the Change by WWF

Dive into the world of marine conservation and discover the profound impact of human activities on our oceans.

Spend $50 at participating FRx stores to redeem a workshop pass – assemble a solar light and help illuminate a brighter future for children in remote Southeast Asian communities.

Eco-Market

Shop consciously for eco-friendly products and reduce your carbon footprint.

Sustainable Succulents Workshop

Get hands-on and create your own succulent planter for FREE, with no minimum spend.

Save the Plastic, Save the Ocean
31 March to 27 April 2025

Help reduce waste and protect our oceans. Recycle 5 plastic bottles and receive a $2 FRx Gift Card.

Make Every Purchase Count
11 to 27 April 2025

Make a conscious purchase at participating FRx store to receive $5 FRx Gift Card. Follow respective malls’ Facebook or Instagram for latest updates!

TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as a FRx member to qualify for this promotion.

3. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Singapore’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Singapore developments:

Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Robertson Walk, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands

2. Membership is FREE. Singapore residents and tourists from India, Indonesia, Malaysia, Philippines or Thailand aged 18 and above may register as an FRx member via the FRx app, FRx website or through Customer Service at any of the Frasers Property Singapore developments. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation his/her full name, date of birth, local address, a verified Singapore mobile number, email address and such other information as may be required from time to time.

3. The applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any Frasers Property Singapore developments.

4. To apply, download the FRx app, available on the App Store and Google Play, and start enjoying FRx member’s benefits. Details can be found at www.FrasersExperience.com.

5. For instant rewards, please see “C. Redemption”.

C. REDEMPTION

1. Frasers Experience (FRx) members enjoy these instant rewards / additional perks:

Redeem Mamashop's Eco-Lifestyle products with $100 spent in 3 same-day, same-mall transactions.
From 28 March to 27 April 2025

Updated as of 3 April 2025, 1.33pm: Sui Bottles are fully redeemed at Tiong Bahru Plaza.

Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.

Participating malls are The Centrepoint & Tiong Bahru Plaza (from 28 March to 27 April 2025 ) and Waterway Point (from 21 to 27 April 2025).

• Minimum spend of $20 in a single transaction at any participating FRx stores.
• Minimum spend of $100 in 3 same-day, same-mall transactions to qualify for redemption.
• Present your member QR code in the FRx app to verify transaction details scanned to the same FRx account on the day of purchase at the respective mall's Customer Service to redeem an Eco-Lifestyle Product.
• Limited to one redemption per FRx member per day regardless of total amount spent.
• Limited to 300 redemptions per mall.
• Available on a first-come-first-served basis, and while stocks last.
• Applicable to in-store purchases and electronic transactions at participating FPS malls only.

Redeem a Mission Card for Save The Ocean Mission with $30 spent in a single transaction.
From 7 to 27 April 2025

Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.

Participating malls are The Centrepoint, Tiong Bahru Plaza and Waterway Point.

• Minimum spend of $20 in a single transaction at any participating FRx stores.
• Minimum spend of $30 in a single transaction to qualify for redemption.
• Present your member QR code in the FRx app to verify transaction details scanned to the same FRx account on the day of purchase at the respective mall's Customer Service to redeem.
• Limited to one redemption per FRx member per day regardless of total amount spent.
• Available on a first-come-first-served basis, and while stocks last.
• Applicable to in-store purchases and electronic transactions at participating FPS malls only.

Receive a WWF Workshop Pass with $50 spent in 2 same-day, same-mall transactions.
From 12 to 27 April 2025

Scan your FRx QR code in the FRx app when paying in-store. The qualifying spend must be scanned to the same FRx account.

Participating malls are The Centrepoint, Tiong Bahru Plaza and Waterway Point.

• Minimum spend of $20 in a single transaction at any participating FRx stores.
• Minimum spend of $50 in 2 same-day, same-mall transactions to qualify for redemption.
• Present your member QR code in the FRx app to verify transaction details scanned to the same FRx account on the day of purchase at the respective mall's Customer Service to redeem a workshop pass.
• Limited to one redemption per FRx member per day regardless of total amount spent.
• Limited 20 slots per day.
• Available on a first-come-first-served basis, and while stocks last.
• Applicable to in-store purchases and electronic transactions at participating FPS malls only.

Redeem a $2 FRx Gift Card when you recycle 5 used plastic bottles.
From 31 March to 27 April 2025

Participating malls are Hougang Mall, The Centrepoint, Tiong Bahru Plaza and Waterway Point.

• Bottles must be clean, empty, and free from any contaminants such as food residue or non-recyclable materials. 
• The Management of the respective malls reserves the right to reject bottles that do not meet the set criteria.
• Redemption of the $2 FRx Gift Card must be done in person at the respective mall's donation venue, after the donated bottles have been verified. 
• Limited to one redemption per shopper on a first-come, first-served basis and while stocks last. 
• The recycling collection point at the respective malls may have specific operating hours, and participants are advised to check these hours before dropping off their recyclables.
• Other terms and conditions apply.

Redeem a $5 FRx Gift Card when you purchase selected eco-friendly products from participating stores.
From 11 to 27 April 2025

Participating malls are The Centrepoint, Tiong Bahru Plaza and Waterway Point.

• Meet the respective store's purchase requirement to qualify for redemption.
• Present your receipt showing purchase of eligible eco-friendly products from participating stores and member QR code in the FRx app on day of purchase at the respective mall's Customer Service to redeem a $5 FRx Gift Card.
• Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.
• A $5 FRx Gift Card will be credited to member's FRx e-wallet at participating Frasers Property Singapore mall's Customer Service when the qualifying purchase is met.
• The stored value in each gift card expires 1 year from the date of issue.

2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.

4. For supermarket spending from FairPrice / FairPrice Finest, FRx member must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.

5. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

6. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Frasers Property Singapore malls.

7. The Management of the respective malls reserves the right to sight all purchases before granting redemption.

E. OTHERS

1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit www.FrasersExperience.com.

2. In the event of any dispute, decisions made by the Management of the participating Frasers Property Singapore malls will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of the participating Frasers Property Singapore malls reserves the right to change the Terms and Conditions as it deems fit without prior notice.